LOZICS® ERP Software for Logisitcs ManagementCRM & Customer Service Software

#

Customer Relationship Management

CRM software module in Logistics ERP Software is smart enough to automate marketing operations like customer data capturing, lead generation, followups, sending quotations to customers etc and generate new customers. Whereas customer service software helps in retaining and satisfying existing customers by timely resolution of their queries and gravences.

Lead Management

Don't miss any lead, as it may convert

Lead Assigning

Assign lead to different sales officers

Lead Followups

It reminds you to follow and convert them to orders

Quotations

Maintain records to prices and terms given to customers

Complaints Recording

Never miss to act upon complaints received from customers

Track & Trace

Easy Track and track docket as per compalint

SMS & Mail Alert

Intimate to customers via SMS & Mail alerts

Mail Promotions

Send bulk mailing to customer and increase marketing reach

Service Level

Know your service level and improve it

Attractive Features

  • Marketing persons hierarchy def
  • Reporting manager's comments
  • View downword hierarcy level
  • Lead conversion ratio
  • Marketing person's performance
  • Service level performance
  • What to follow today list
  • Ideal paltform for CRM desk
  • Online and browser compatible
  • Responsive & device compatible

Screenshot CRM & Customer Service Software

screen1

Lead Generation

screen2

Lead Followup

screen3

Quotation

screen4

Bulk Mailling

screen4

Complaint Recording

screen4

Docket Tracking

Subscribe To Newsletter

Get our ERP software latest update to your email.