CRM Software for Logistics Companies
CRM software module in Logistics ERP Software is smart enough to automate marketing operations like customer data capturing, lead generation, followups, sending quotations to customers etc and generate new customers. Whereas customer service software helps in retaining and satisfying existing customers by timely resolution of their queries and grievance.
Lead Management
Don't miss any lead, as it may convert
Lead Assigning
Assign lead to different sales officers
Lead Followups
It reminds you to follow and convert them to orders
Quotations
Maintain records to prices and terms given to customers
Complaints Recording
Never miss to act upon complaints received from customers
Track & Trace
Easy Track and track docket as per compalaint
SMS & Mail Alert
Intimate to customers via SMS & Mail alerts
Mail Promotions
Send bulk mailing to customer and increase marketing reach
Service Level
Know your service level and improve it
Screenshot of CRM Software for Logistics Companies
Lead Generation
Lead Followup
Quotation
Bulk mailing
Complaint Recording
