An ISO 9001:2008 Certified Company
BNG Infotech Private Limited
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Customer Relationship Management

  • Customer database with contacts details
  • Customer grouping and classification discounts based on groups
  • Customers loyalty points scoring and buying patterns
  • Campaign identification
  • Campaign management Mails, emails, SMS and label printing
  • Customer loyalty programs
  • Issuing welcome letters and privileged cards
Service Management
  • Customer complaint registration and Complaint handling
  • Tracking of products with Serial Number
  • Service Job-card
  • Equipment installation base
  • Warranty/AMC of products
  • Spare parts inventory and pricing
  • Equipment break down history

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