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Frequently Asked Questions(FAQ)
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Q.1- I already have SQL Server 2005 database with me. Can I use BNG Business Suite ERP on it?
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Ans. -Yes you can. BNG Suites of ERP solutions come with multiple database compatibility.
Most of the versions run on Oracle 9i,Oracle 10g, SQL Server 2005, SQL Express,
and MSDE. But for large networks and large data, Oracle and SQL Server are recommended.
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Q.2- What is the difference between ERP and SAP?
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Ans.-ERP is a set of software solutions built on a common platform, integrated databases
and which integrate most of the business processes of any organization. The standard
ERP solutions in the market are comprehensive and configurable to suit the business
requirement and mostly come with flexible tools to create additional reports and
analysis. SAP is one of the international ERP products popular in the market.
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Q.3- Can I use BNG-ERP online using simple shared internet?
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Ans.- The present version of BNG Business Suite is a client-server version and runs
on Windows X. This is not a browser based application. Hence you cannot run it just
on dial up or shared internet. Yet, you can run the application on shared broadbandinternet
using Static IP on the Server.
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Q.4- We are a manufacturing company. How is ERP useful for our organization?
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Ans.- ERP is useful for you for more than one way. ERP can integrate all you process
and help in procurement planning, sales forecasting, just-in-time inventory management,
order processing, material planning, production planning, capacity utilization,
preventive maintenance, product profitability analysis and weeding out unprofitable
products or business lines. ERP can help you increase efficiency and profitability.
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Q.5- Difference between Tally ERP and BNG Business Suite
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Ans.- BNG Business Suite is a comprehensive solution for manufacturing and distributing
companies. It has its own financial module which gives flexibility and ease at the
same time integrates all the module in the ERP. Whereas, Tally is a good accounting
package, it does not have attributes of an ERP package. The attributes of an ERP
package are: it is modular in approach, it has inbuilt report writer, it can be
mounted on any third party RDBMS like Oracle, SQL Server, Ingress, Sybase etc.
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Q.6- How much hard disk space is required for BNG Retail, BNG Business, BNG Logic, and BNGPro?
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Ans.- BNG ERP products require 20 GB of free hard disk space. The executables and
report files of Business Suite and Retail Suite take around 300MB, for Logic it
takes around 150 MB.
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Q.7- How much time BNG Business Suite takes to implement?
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Ans.- Implementation time is mostly unpredictable, because it depends on number
of modules, complexities of business processes, number of branches/locations and
acceptance of pre-defined processes by the user company. The zeal and willingness
of implementing organization is as important as the competence of vendor organization.
However, typically a mid size business organization going of core and manufacturing
modules with 25 users may take 3-4 months time in complete switch over. However,
retail and transportation being more standardized operations, it take half the time.
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Q.8- How do you support on holidays and off-hours?
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Ans.- We have given two support engineers mobile numbers on this site. They can
be contacted 24x7.
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Q.9- Is BNG ERP compatible with free databases like SQL Express, mySQL etc.? If yes, what is the upper limit of data size?
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Ans.- BNG software products can be configured on freeware databases like SQL Express
and MSDE. The data size restriction is 2 GB.
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Q.10- Is your ERP compatible with Windows, Linux and Mac?
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Ans.- BNG ERP is compatible with Windows XP, Win 2000, Win2005, Windows7. But the
applications are not compatible to run on Linux and Mac.
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Q.11- What kind of security levels are defined in BNG ERP?
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Ans.- BNG gives unique button level security. It starts with Model level, menu level
, and function level security.
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Q.12- What kinds of industries are supported by BNG Business Suite?
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Ans.- BNG Business Suite the ERP for manufacturing is suitable and already implemented
for electronics, garments, electrical, paper products, tools manufacturing. This
is configurable and can be implemented for other types of industries as well.
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Q.13- How can I connect my multiple branches without investing on costly VPN?
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Ans.- BNG offers three stages of connectivity and data consolidation: EDI, SIPA
Synchronization, and Online on Static IP. The first is EDI, which is an offline
method and uses email as the carrier of data files at day end. The data file is
manually placed in and inserted in the database through a tool called EDI Receive.
The second method is SIPA Synchronization. In this case the application still runs
on distributed databases but a data merging tool called Static IP Agent (SIPA) periodically
pulls data in to the server from various branches/location. The third method is
Online on SIP. This works on centralized database. The server has its database and
a Static IP. The clients stores applications and connect to server for data. This
system works online but does not give speed and efficiency of a VPN.
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Q.14- Is there any provision of automatic backup system for data security?
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Ans.- Yes. You can configure the system for automatic.
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Q.15- What is normal ROI (Return-on-investment) on BNG solutions?
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Ans.- The normal ROI on BNG Business Suite for manufacturing is around 3 years,
where as it is 2 years for retail and 1 year of BNG Logic.
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Q.16- How much customization is possible without having source code of the ERP?
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Ans.- Around 10-15% of customization is possible through process definitions, documents
layouts, analytical report creation using the inbuilt tool.
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